The Authority informs the general public of the proposed draft of the Compliance Monitoring and Revenue Assurance Regulations, 2021 made in accordance with section 55(1) and 55(2) of the Communications Act, 2012.


  1. Objectives of the Draft Regulations


The objective of the draft regulations is to provide conditions, requirements and procedures for monitoring of telecommunications traffic in Lesotho through the installation of the Compliance Monitoring and Revenue Assurance Tool (C-MART) that will assist in ensuring transparency in monitoring the regulatory compliance of the mobile network operators and mobile financial service providers. The draft regulations seek to ensure the following:


  1. generation of reliable statistics for all incoming international calls and national interconnection traffic and verify the international returns of licensees for international telecommunications traffic;


  1. monitoring of quality of service (QoS) for international and national interconnection traffic;


  1. detecting, tracking and blocking of bypass fraud and the elimination of network traffic fraud (sim boxing fraud);


  1. providing International Mobile Equipment Identity (IMEI) details for mobile devices and International Mobile Subscriber Identity (IMSI) details and SIM profile for fraudulent SIM;


  1. detecting all new mobile devices that are connected to any telecommunications licensee’s network;


  1. monitoring mobile money gateways and transactions to capture transactional information from the USSD platform and international money transfer gateways and transactions that use mobile phone-based platforms to remit international incoming transfers.



  1. Scope and Application of the Draft Regulations


The regulations will apply to all mobile network operators and persons that:


  1. terminate and originate international incoming and outgoing electronic telecommunication traffic through Lesotho networks;


  1. interchange local telecommunication traffic using national gateways within Lesotho;


  1. use telecommunication network services, own mobile devices, use mobile money services and receive international money transfers using mobile phone-based platforms;


  1. provide international money transfer services using mobile phone-based platforms.


  1. Invitation of Comments


The general public and industry stakeholders are invited to submit written comments on the draft regulations within a period of 60 days from issuance of this statement.


Copies of the draft regulations may be obtained at the LCA Headquarters at 30 Princess Margaret Road, Old Europa Maseru from Monday 28 June 2021 or by downloading at


Written comments on the draft regulations may be submitted in writing to:


Lesotho Communications Authority

30 Princess Margaret Road

Old Europa, Maseru



Or by email to:          or




DATED: 25 JUNE 2021

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